Benefits of Integration with MutualAid eXchange (“MAX”)

Since 2001, ten small insurance companies / programs have integrated with MutualAid eXchange (“MAX”), a Midwest based reciprocal insurance company owned by its members, under the management of MII Management Group, Inc. (“MIIMG”).  Benefits of integration for the members and staffs of those ten companies have included:

  • Members retain shared values of being with a company that is fair, faithful, and socially responsible
  • Continued member ownership of their insurer
  • Enhanced policy forms / coverages available via AAIS programs
  • State of the art policy administration, claims, and billing systems with online access for both agents and members
  • Access to other carriers and lines of insurance for agents and members such as commercial (e.g., Travelers), church (GuideOne), and auto (e.g., Safeco) via MIIMG’s wholly-owned insurance agency
  • Retention of local staff in various functions such as sales, underwriting, and claims and ability to telecommute from home
  • Experienced leadership for all facets of insurance operations, including sales, underwriting, and claims, including 24-hour live voice response for claims reporting
  • Expertise from MIIMG’s full-time support staff in areas such as marketing and social media, IT, human resources, finance and accounting, data analysis and pricing, and legal / compliance
  • A call center team to provide assistance to agents and members
  • Proven ability to grow the business
  • Enhanced reinsurance protections and pricing
  • Financial efficiencies via economies of scale and access to expertise not readily available to small companies
  • Robust benefits package for full-time employees that currently includes:
    • a 401(k) Plan with both company contribution and matching
    • 100% company paid health insurance for employees with multiple plan options and ability to add family members
    • company paid group term life insurance, long term disability coverage, AD&D coverage, and Employee Assistance Program
    • Health Savings Account and Flexible Spending Account availability
    • company paid travel insurance and identity theft coverage
    • generous vacation / personal days and 5 days available for volunteer service
    • several voluntary insurance coverages available
  • Charitable grants to local communities both directly from MAX and through matching grants toward agent supported charities

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